I've been going here for the past 3 years for cut and balayage plus highlight touch ups. I've had experiences with all the top stylists so 3 stars is just an overall review. Each of them really do have different styles in terms of highlighting or colouring hair.
For me, Melissa was the best at blending balayage from roots to ends. Nikki was ok at blending, she used foils on my hair but I saw some unblended streaks under my hair when I got home. The last time I came, I booked with Satomi since I wanted to try someone new. She was really sweet and accommodating, however she didn't really do a good job at blending balayage at my roots. Some straight edges or pixelation looking highlights were very noticable once I saw it under different lighting. From a top stylist I expected more. I'm no expert but I think she needed to use her fingers to blend the bleach towards my roots and not just with the brush.
I ended up going to another salon to fix this and it was just a matter of adding a darker toner to my roots and she blended it with her fingers towards my highlights. I'll probably still come back because they really do have nice staff but just read reviews before you pick your stylist.