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  • Do NOT trust this company. Not only have they been extremely rude through the process after our air conditioning quit cooling, we have also been over a week without A/C only to have them tell us there is not temporary solution and that we have to wait until the new part is ordered to schedule a date for them to come fix it permanently. This company was given to us by our home warranty company. We have had to place several calls to get on the schedule for the permanent fix after the part was ordered last week. When we finally got a hold of someone, they made us pay 50% down payment for charges that were never discussed when the technician was out at the house before we could get on the books. The only way we agreed to pay was because it was refundable. THEN, they told us they can't come out for TWO WEEKS. This would be 3+ weeks total without air conditioning. Feels like we were held hostage because we were going through our home warranty. Feeling this wasn't right, we called another company for a second opinion (that we paid $150 out of pocket for). They came out same day, were extremely helpful and put in a temporary fix that this company said they couldn't do. AND, he said we don't need to order the expensive new part or do any of the things this company said we had to do to get our AC back on. Do NOT use this company unless you want to be lied to, nickel and dimed, or taken advantage of. Extremely disappointing.
http://www.openvoc.eu/poi#coolReviews
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