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  • DON'T WALK. RUN AWAY. I thought the previous posts were just bitter customers. Not true. Centurylink will waste your time. After three failed installation appointments, I am cancelling my services today as representatives lied to me on several occasions about being serviced. I made an appointment last Saturday and waited 7 hrs for a technician to come only to find out that no technicians work on Saturdays. I was then rescheduled and given an exact appointment time only for the technician to lie and say that he came out when he did not. I spoke to a representative who then went and dispatched another technician to come out on today, a Saturday. I said, "what happened to not serving homes on a Saturday?" To which the rep said, "Oh, he'll make an exception for you." Do the math. The technician never came. Back to my opening statement, do not walk. Run from this company. They will tell you a lie with a sweet voice then waste your time with no apology and no empathy.
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