Two sides of this review:
1. They do a good job of washing the car. I have no complaints and keep going back because they send some pretty good coupons in the mail on a regular basis.
2. Be prepared to be swarmed with cheesy sales guys. First you get the guy trying to upsell you a hand wax or interior detail. He/she doesnt easily take no for an answer. And trust me, when they tell you a wax and interior detail will only take 40 minutes, he is absolutely lying to you. I'm a bit of an easy sell so I've agreed to do it a few times. Not once has it EVER been less than 1.5 hours.. ever. But when I tell them I dont have time they always tell me it will only take 30-40 minutes.
The next guy is trying to sell windshield repairs. He'll get you the moment you finish with the other sales guy. As I mentioned before, I'm an easy sell so I once agreed to do this. The guy promised it would only take 15 minutes, it took an hour. They had to fill out some paperwork and call my insurance company (Progressive) and then I had to talk with my insurance company.. blah blah blah. An hour later I get my car and it seriously looks like someone just took super glue and smeared it over the tiny little chips I had in the windshield. It was such a crock. Nothing but a scam.
This car washing experience would be so much better if they eliminated the windshield repair guys.