I found out about JLC through Rosie on the House's list of preferred vendors (looking to add stone veneer to outside of house). I filled out the online form, and left a couple messages but no one called me back. I was finally able to reach Tim, who came out the next day to do the measurements. He said he would get back to me that same day or the next day with a cost estimate. It's been a few days now, and I still haven't heard from him. I tried calling the main number but no one answers, and the voice mail is full.