My coworkers & I frequent this spot for lunch, they have really great lunch specials! Their bento boxes are only $11 & the super generous portions could easily be shared with a friend.
Last week we had a little "incident" with something ending up on the plate that shouldn't have been there. The manager's reaction absolutely blew me away. Most restaurants will give you an insincere "I'm sorry," but she went above & beyond to correct the mistake. Customer service at its finest!
The 4 star rating is only because of the slowness of the waitstaff. Lunch for most professionals is on a time schedule, and the waitstaff needs to accommodate that & pick up the pace!