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| - When I moved to King West I searched Yelp for a new dry cleaner. Due to it's proximity to my condo and the positive reviews I decided to give Soletta a try. Over the past few months I have used their services approximately 4 times (3 times for 'dry cleaning' and once for hemming). I don't know if the quality of their service has declined since the first 2 reviews were posted, but I will not be returning!
Owners - Korean husband and wife team. Husband is a little standoffish, but not rude. Wife is a little more friendly in general, but rude if you want clothes re-washed (ie. when there are visible stains that were not on clothes prior to washing!)
Hemming - They did a good job with a Euro hem on my jeans. They are not the cheapest, but the quality is decent.
'Dry Cleaning' - I would not recommend them for dry cleaning. 2 out of the 3 times I used them they had to re-wash my clothes (dress shirts both times) and were rude about it. The first time, I inspected my clothing before leaving the store and noticed that they did not remove food stains on my shirt - which before washing, they advised that it could be removed. I showed it to the husband and he said that he would have it re-washed. The second time, I noticed that there were 3 dark stains on my white dress shirt that weren't there when I originally brought them to Soletta. I complained to the wife and showed her the stains to which she yelled - "You are the pickiest customer! So many people bring in their clothes to have cleaned and never notice anything wrong with them. Most people don't even check!" It gets better...she tells me that they just wash and press shirts and that if I wanted them dry cleaned I should have gone elsewhere. I tell her that I thought all of my clothes were being dry cleaned, she said no. They only dry clean clothes if they see a stain and 'they can't always catch every stain'.
If you would like to pay someone to throw your 'dry clean only' clothes in to a washing machine and pay them for it, Soletta is for you! If not, save yourself some money, time, and stress and go elsewhere!
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