Spoke to Bob few months ago regarding getting my vehicle windshield replaced. I was advised certain price and stated it would take approximately 1 hours and also advised to call ahead so they can ensure the replacement windshield would be ready for me when I come in.
Called over the weekend to arrange the fix and Chris the manager, honored the quote Bob gave and was very attentive.
I showed up with my vehicle, Chris immediately greeted me and showed me the process really quick what he would be doing. I left the car with them and came back about an hour later. They were still working on the car but I rather they take the time to do it right than to rush it. I didn't mind the wait. Chris apologized several times.
Family owned business, uncle/cousin/brother/etc/etc. Everyone was nice and everyone took pride in what they did.
Chris told me cash was preferred in order to give me the best deal, small business owners all know the credit card fees that comes with every swipe. He advised me ahead of time so I was ready with cash.
Final walk through on directions of care for next few days and I was out the door.
Thanks everyone.