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  • I have been shopping at this location on a regular basis. The staff are consistently very friendly and some are super eager to help you save even more money giving shoppers friendly couponing/advertisement tips. I have on several occasions received extra coupons in store from a variety of managers, to point out employees that exemplify friendly customer service or they see my daughter in the cart and say "you look like you could use some extra freebies", and depending on the product - won't refuse. Produce for whatever reason seems to be better at this location compared to others in the north part of town. I tend to shop during the less crowded hours (daytime, and during the weekday) as the staff tend to be more relaxed and eager to help you out. If coming during the crowded times (weekends/after 5pm), you feel the tension from the employees as they rush to meet everyone's needs. Can't ding them on that - especially when it's busy, just a fact of what happens when you have more people to deal with, happens everywhere. Something you have to watch out for. If using your own bags, you have to watch and sometimes remind employees regarding your bag points, or they can forget to include them before you swipe your credit card. It's happened quite a few times to me, but they do say next time you come in, ask the cashier to give you the bag points. And cashiers will honor that! Something I wish Kroger/Smith's would do would be to encourage and offer price matching services as Von's and Walmart will do. It's not a deal breaker for me to not shop there, but would be nice especially when noticing can't beat prices from competitors for the same products.
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