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  • Do not utilize Liberty Tax or George West to prepare your return. If you have a concern or complaint and you contact the Liberty Tax corporate office they have no control over the acts of the individual preparers at the Liberty Tax offices. We have also tried to resolve through the branch manager Laren and nothing has been resolved. He tells us that he will work with the tax preparer to resolve and nothing happens. The Liberty Tax locations are independent offices. I have been trying to get issues resolved for my 2016 tax return for a year now. The tax preparer continues to give us the run around and the IRS has confirmed that what he has told us is indeed false. He also has made incorrect entries on the return and did not file our business taxes as indicated. I have filed a complaint with the AZ Attorney General's office as well as the IRS under their tax preparer fraud and misconduct affidavit.
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