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  • The first time I brought my wife and kids here, the food was not great, but at least our server was pleasant and courteous (except slow). Something like 2-1/2 stars for that visit. But the second (and our last) visit was worse than that: First, when we arrived, there were some people waiting to be seated. Several people who came in after we did were seated before we were. I peered around the corner and the hostess suddenly "noticed" me and pretty soon we had seats. When we got to the table it was not properly set--we only had knives. The waiter did mutter something about it, but the rest of the silverware never came. This pretty much reflected all the service we got from the waiter, as she initially forgot our drinks, then brought them so late after being reminded about them that we were already finished eating! Also, my drink was about 3/4 ice and just a splash of pop in the glass. I would have complained and asked for more, but she made herself so scarce that I realised I'd be lucky to get a refill at any point soon. I asked for ketchup, which never came, so I got up and grabbed it myself from the station. Several employees saw me, but nobody batted an eyelash at this. She never came by and asked us how our food was. And then we waited and waited ... and waited after we were finished eating, and someone else (who'd walked by our table three times and must have finally taken pity on us) cleared the plates. I knew she wasn't our waiter, but I asked her for our bill anyhow. She responded that she would "tell the server." And our waiter came by a little later, gave us the bill and said we could pay at the front. Then she was gone. The food itself was edible, but below average. Certainly not worth what we paid. The thing that irritates me more than anything else about this restaurant is that they are enjoying lots of business right now because the Denny's a block or two away is closed for renovations. Ricky's is the closest family restaurant to us, and they must be aware of this lack of competition as reflected in their disinterested, sloppy, and matter-of-fact customer service and below-average food.
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