Been recommended this place over the years. Not sure if because we didn't have a reservations they didn't consider us customers. We here three times within the year and all three times have been disappointed without evening eating the food. The service is really poor. Takes about 5-10 minutes for anyone to acknowledge you and keep in mind the waiting area is small and the staff do you see you there but... After being asked how many (2 people) you wait and wait without an update even when there are tables available. Could be on hold but at least give us a time frame. The staff are continually unaware of waiting customers.