The owner and the young woman who works there are very polite and display excitement to see me. On the other hand, there's another lady there who always looks stressed out. Nothing against her, but she just doesn't smile or show any kind of excitement to see anyone. One time I was there she was calling out my order, not in English, but in Mandarin Chinese (ThankfulIy, I took Mandarin Chinese in high school). She could have at least called it out in both languages without assuming one of the Chinese speakers ordered it. My second nitpick is their drinks. As aforementioned in my previous review, they are literally three ingredients: water, ice (exception: hot), and powder. They are overly sweet and literally give no taste of tea. At times they've put boba in my drinks after I instructed them told not to.