This is the closest theatre to me, so we go there all the time. The lines are usually long and there are two people selling tickets at most, so get there early.
Once you are in you are greeted by a friendly employee who will direct you to your theater, which may be a distance away, since the theatre is so large (24 screens).
If you want to purchase something at the snack bar, forget about it unless you are half an hour early. For whatever reason, popcorn, nachos or whatever your ordered, it is a major undertaking to get to you.
But the theatres are clean, the staff is friendly and there are usually plenty of open spots. And I can't blame the theatre for the occasional arse who decides to have a conversation during the movie, kick the back of my seat or eat popcorn like a camel chewing on Fritos.