I've been going to herbal nails for about 4 months now. I stopped going to the shop next to my house that I've going to for several years because I now am hooked on SNS over gel nails. I normally don't take time to write reviews. What prompted me to leave positive review is their post-service customer care. The manager understands the importance and difficulty of establishing regular customers and will make it right if there's an issue. Nail technicians seem experienced and efficient. Top notch customer service! Thank you.