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| - I must admit that I rarely take the time to rate a service provider. However, based on the outstanding service I received from Mr. Christian Manico, I'm making the time. This gentleman arrived on time with everything he needed to do my drapery installation job CORRECTLY, and he was perhaps one of the most professional and personable individuals I have ever had provide a service for me!
The finished job was absolutely perfect! Not only that, he made a recommendation about hanging the curtains that I had not even considered and it came out beautifully.
Before I retired from almost 40 years in the Federal government, I ran a Federal program that spanned a universe of 65,000 people. I wish that everyone of them had possessed even a fraction of the customer service skill, kindness, and compassion of Mr. Manico.
Based on this extraordinarily positive experience with Amazon's installation service, not only do I plan to use it again, but I am going to market the service on our community app, which reaches 2200 households. I could not have been more impressed or pleased with a service provider!!! Amazon, ya done REAL good hiring Christian Manico. Keep up the great work!'
Oh yes, and while Mr. Manico was there to hang the drapes, I mentioned that my 80 year old aunt had a medical shower seat that we had struggled unsuccessfully for DAYS to assemble. He offered to look at it after installing the drapes. I kid you not, this man disassembled the mess we had made of that chair and reassembled it in 5 minutes flat and HE DID NOT EVEN LOOK AT THE INSTRUCTIONS!!! It was truly amazing!
Finding someone with intuitive technical skills like that is like finding a needle in a haystack!!! Not only that, his willingness to give a hand when he didn't have to is an even rarer character trait.
I will request tech services from Mr. Manico in the future, and you should too. I am certain that he will be just as much a blessing to you as he was to us!!!
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