Last night tried this place again.our last visit here left us a bit wary but it could have been an off night
we stopped in to get an early bite and a drink before heading back to the hotel to get dressed for an evening at massey hall.
when we arrived the place had just opened it seemed, and we were the only ones there.. we sat at the bar, ordered a few beers and some appetizers to share.
.the food arrived.. and , this time a 'stone' in the hummus made its way through quality control onto my plate and into my mouth!.. No manager ever came to see or explain.
Plus the gathering staff discussed whether I'd brought the gem stone from home..within earshot!..the plate was taken off my bill..and luckily I didn't crack a tooth!.
which would have been a lot worse for everyone involved.
whats bothering me the most is the complete lack of courtesy & concern. being in the service industry , means SERVICE.. or start looking for a new job when this place shuts its doors.
fyi.. im almost 50 yrs old...and the very very last thing id ever consider is not paying for what ive consumed. i paid the bill.. and left a tip as a matter of fact.
.totally fed up with the lack of concern shown here.and in my opinion the foods sliding downhill too..definitely stay away from here when there are so many better choices and staff!!!