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  • We contacted this place after some research on google and talking to the owner Joe. We called late and he was eating dinner, so we apologized but he said he would call us back that same night. He called back about 30 min later and listened to what we needed and really went above and beyond to explain what the process was for cremation, the cost, and how long it would all take. He also instructed us on what we needed to do with the body in the meantime until we could make it down there in two days. Other places we called were really not friendly, and didn't take the initiative to explain anything. He was very nice on the phone and we made an appointment, he was also the cheapest option of all of the other places we called. Pricing was not really a huge importance to us, but I felt as though some places were price gouging pet owners. We met Joe and we sat down and filled out the paperwork. He asked us about our pet and showed a lot of interest, like he actually cared. Then he walked us through the facility, showed us the crematory oven, and explained each and every step that he was going to do with our pet. He also offers a ceremony where you can be there when they put your pet in the oven. That was too emotional for us so we opted out of that. I am not sure what the cost was for that, but it was reasonable. We said our goodbye's, left our pet with Joe, went and ate breakfast, and Joe called us about two hours later. The whole process didn't take very long due to the size of our pet. We came back and the ashes were tastefully sealed in plastic inside of a memorial tube with his name wrapped around it. This would be nice to display by itself, but we opted to buy a lead crystal urn and put the ashes inside a velvet bag and into the urn. The whole ordeal was very respectful, affordable, and the owner really went out of his way to make us feel welcome, respected, and was very empathetic. I would highly recommend this service if you find yourself in this unfortunate predicament. Finding the business was a little tricky since it was in an industrial part of Phoenix, but Joe came out to find us.
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