I went to get an oil change on the west flamingo location and was met by Daniel. From the start he had a horrible attitude but I figured he was having a bad day so I didn't think about it too much. I was informed I had a oil plug leak so I paid $125 to be fixed without a problem because I recently suspected a leak in my vehicle.
3 days later I notice my car is leaking more than it did before and also checking my oil dipstick, it was way past full the MAX line. I thought it was an easy mistake and should be an easy fix. I took it back to Daniel, and his attitude was much worse. I tell him whats happening, makes a pissed off face and then snatches the keys from my hand. Im in wow at this point. 25 min later he comes back and says hes done. I asked may I know what the problem was and all he said was calm down I fixed the problem. I dont want to blow up and cause a scene at the store so I walk to the mechanic in the garage and asked him. He told me they had put a bad plug and they replaced it and put new oil.
The fact that Daniel put in a bad plug and over filled my oil pan is not my problem. Mistakes happen.
Daniels horrible attitude is the reason why I will never go back to this location again. I was already making plans to replace my timing belt here but that is not happening. I will look elsewhere solely because of Daniels attitude. While waiting I noticed he was like that with other guests. I can see Daniel is definitely turning business away from this company. Unfortunately I am one of them.