Awful, awful. I went in on Friday morning March 17 complaining of chest pains. I moved to Chandler from Scottsdale so was new to the Urgent Cares here in the area. The woman at the desk greeted me with the comment "we are short staff" (8:20 am). She said since I was having chest pain, she would have to take me back immediately but you could tell she felt inconvenienced. When I handed her my insurance card she said "well this is going to cost you $225". I disagreed with her and told her I only pay $25. She said she would have to find the time to call my insurance. I took my ID and insurance card out of her hands and without saying a word....left. I went south on Gilbert to the Dignity ER which was $100 copay......and they were fantastic!!!! I got on the phone with my insurance outside this Urgent Care and my cost would have been $25 but so many reviews of other clinics were just as bad.