I had a great experience. I've struggled with acne as an adult. I went to Bertha for a deep cleansing facial. I purchased a couple of her own "Bertha's Botanical" products and have been using them diligently for the past several weeks. Since seeing Bertha I have only had 2 small pimples! I can't believe it, after years of constant breakout on my chin this is such a relief. I travel quite a bit so I have purchased 2 sets of products so I can keep one set in my travel bag and one set at home. I will be purchasing the special posted on her website of 3 facials. Looking forward to going back to see Bertha.