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http://www.openvoc.eu/poi#funnyReviews
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  • This place was so great when it first opened but it quickly became an intolerable hassle to get anything accomplished with the employees here now. I've had some employees who were pretty rude over the phone, they've changed their tune when I told them that I just called the Scottsdale location and they said they could. They've become very defensive and forgetful when returning items. They sold us a chair for full price, when we got home we noticed it was not packaged like the other identical chairs we've received, slip covers and the tools to assemble were missing...sure enough we looked on the side of the box and saw someone else's home address that it had been shipped to before us and returned to the store, we're not paying full price for something someone else used and they didn't even bother to tell us that it wasn't brand new unopened in box. When we've returned an item to the store before we were instructed to go to the back lot door and drop it off there. We unloaded and signed and were on our way, only later when we realized our refund hadn't gone through yet and we had to call customer service who in turn called the store to verify, the employee swore that she never even saw us in the store, are you kidding? Um...check the cameras we were there! We eventually got it sorted out but there just seems to be some shady practices going on here, BUYER BEWARE. The Scottsdale quarter location has been much easier to deal with and more laid back to shop from.
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