Very honest and more than fair in pricing! When I called to set an appointment Steve the owner answered the phone. Steve came to my house the next day to check my heater for possible CO 2 leak. He found everything to be safe and in great condition. Two days prior I had a large company in the valley lie to me about a crack in my furnace and a CO 2 leak. It's the company that advertises, no Melvin's. Whatever you do please call Steve and don't bother calling any other company. He is honest and knows his business!