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  • I have waited until I've had three bad experiences at this location, and yesterday was it. We went on Sunday for my partner's birthday, and waited 30 mins for a table outside, although there was only one other couple on the outdoor patio at the time (8 tables outside). When we were seated, another 10 mins before a waitress asked for our drink order. That took another 20 minutes for coffee to arrive (without cream/sugar). When we ordered our drinks, we shared our fabulous YELP checkin bonus of a free muffin. When the coffee and orange juices came out, there was no muffin. We reminded the waitress of the muffins, and she came back with one of the two muffins, and no butter, about 13 mins after we reminded her (yes, we'd started a clock at this point). We reminded her we had two checkin muffins, so she went for the other muffin. 17 minutes after that (now we're 1 hour, 17 minutes into our visit), she brings out the other muffin and wants to take our order. We explained we just wanted the bill, and we'd go to a different Eggworks. We waited 7 minutes for the bill to arrive and then deposited $5 on the table and left. The manager followed us out to the parking lot and offered us a coupon for "Buy one, get half-off the second meal." This particular location has been nose-diving since November of 2017; I doubt we'll ever return. This location went through a period last fall where the potatos were drowning in heavy spice and other condiments, to the explanation of "Our owner likes it spicy, so he insists we deliver it that way." odd that other locations weren't like that. The location on Eastern is much, much better, the staff is better, parking is harder, but we've never had ridiculous waits, never had bad service, and always very much enjoyed the experience there. 30 mins further from our home, but well worth the extra drive on a Sunday morning where relaxation is the goal.
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