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  • I never post reviews, but I felt compelled to do so after my experience tonight. I have been coming to Mary Coyle for years and have always had excellent service. Tonight I called in an order, which has been no problem in the past, and the young lady informed me that "I could come in so they could take my order, but hang on, I'm with a customer right now and then I'll take your order." Ok? So after waiting for about 10 mins, she takes my order and said it would be ready soon. We arrive about 15 minutes later and were informed that they hadn't even started making our milkshakes yet. We finally get them and I can't begin to explain how disappointing it was. They were tasteless and runny. It was clear they rushed it since they didn't make it the first time and were in a hurry to close. The young lady that spoke with me gave my husband attitude about our refund since they refused to remake them. Go work at Dairy Queen if you aren't going to respect the Mary Coyle name and give attitude to loyal paying custoemrs. Period.
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