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  • They don't have a host/hostess here, and no one attends to the front door. Be prepared to stand there waiting for a good 5-10 minutes before anyone comes to greet you. The table we were sat at, had crumbs all over it. She just say us down and left without saying anything. She came back pretty quickly to ask us for or our drink order, I got an Orange Crush, and my friend ordered an Iced Tea. The drinks came really quickly. Both our drinks tasted very watered down. Our server was quick with our refills too, and had brought us fresh drinks before we finished our round. I ordered a double leg dinner with corn as my side, and my friend ordered the 1/3 rack with wings and fries as his side. 10 minutes into ordering, she comes back and tells me they don't have 2 pieces of dark meat, and asked if I wanted to switch one to a chicken breast. I really don't like chicken breast, so I told her no. Then she says, well you're going to have to wait 45 minutes for your meal then. So she pretty much forced me to choose the chicken breast, not cool. When our food finally arrives, my meal came with fries, so did my friends. I immediately told her, I ordered corn. She just apologized and told me she'll go and bring the corn. It took another 10 minutes before the corn arrived. I mean how long does it take to heat up frozen or canned corn? My friend didn't like his wings, said they barely had any sauce on them. And this is the first time ever dining at Swiss Chalet and not getting a finger bowl. Not like the finger bowl makes much of a difference, but that is really what sets Swiss Chalet apart from other restaurants, and they even denied me that one bit of nostalgia. Our server seemed to be having a very bad day, she even dropped cutlery on the floor when bussing another tables empty plates. Our dining experience was completely horrible, but I'm sure she was having a worse day. We will go back and let her redeem herself, and hopefully update this review to a better rating.
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