It was my first time coming in to check this place out. It's inside the little mall, and easy to find (to the right of the entrance I came in) and was greeted by the small, bald Chinese man. Since it was my first time here, I asked him if there were any cakes ready to go for take out, to which he said yes. I asked him about the prices, and asked what flavours were available. I thanked him and quickly walked aside to ask my grandma, mom and brother which flavour they wanted. When I came back, he was already helping another man, and I stood by the cash ready to tell him i wanted the tiramisu to which he snapped back that he can't help me anymore. I was startled because I thought the cakes were ready to go. He disregarded my presence once again, and then shooed me away. I have never experienced customer service like this before and will never ever return here.