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  • What a pleasure it was to work with this team in updating our vacation home in Scottsdale! We originally went to Flooring America to look at samples because the "friend of a friend" that was going to do our tile couldn't seem to get us samples on his own. Melissa was a real sweetheart and gave me some great ideas even though I was working with another contractor at the time. In doing a long distance job, communication and reliability are key, and when my original contractor started missing emails, that's when I gave up and called Melissa and gave the job to Flooring America. They never missed a beat. As our ideas, and project, grew, Ed the owner had to come out a couple of times. He was prompt, easy to wrok with and was full of good ideas. Then came the week long process of tearing out the old and installing the new. The crew was made up of professional, skilled craftsmen who obviously had a great relationship with the store. They showed up on the appointed day with all of their materials ready to go, which is important when you're scheduling your vacation around this. At the end we had a new tile floor, new carpeting, a new kitchen backsplash and a tiled breakfast bar, that is all just beautiful. On time, on budget, no surprises, and the whole team is a joy to work with. What else can you ask for?
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