| rev:text
| - I'm on the fence between 2-3 stars.
I've been a LULU shopper for a while now. I've made "friends" with this store's employees so they are very nice to me 'now'.
My first visit, not so much. The workers are 'sort of friendly' but not 'nice' until they see you are buying more than just a sports bra.
The store is always clean and tidy, and they are pretty helpful to find sizes for you if they are not busy with someone else. Like others have said in their reviews... they help someone and ignore the rest. I don't like that idea. You're left just sort of standing there until someone is 'free'.
I think the prices are outrageous. Obviously not the store's problem, so i'm not counting that against them. What I will count against them is the quality of the price. My pushURlimits tank had straps that flopped and twisted weird in the wash the first time I washed it. When I brought it back (4days old) they said they have 'NEVER seen that before'... when soon to find, I had three friends return theirs for doing the same thing to that very store a few days before. I have a pair of groove pants that are a month or two old and are tearing at the seams, and it's not because they are not the right size.
Once I bought a scuba hoodie in a size 6 and decided I needed the 8 about 15 minutes after buying it. I walked around the Quarter for 15 minutes and came back to the store to exchange it. A different employee helped me at the register and was SO RUDE. She rudely said, "um, well we don't return merchandise without a tag attached" I rudely said right back, "well... bought this 15 minutes ago. Look at the receipt. In fact, when I tried it out and then bought it, the tag was NEVER attached.... it was in the pocket the WHOLE time. You had NO problem selling it to me like that...". She exchanged the item and asked if I wanted to purchase anything else and other than that had no conversation and said thanks again as I walked out. I just dropped $108 on a jacket. It seemed like she was pissed I didn't buy more.
They don't like strollers in the store. Aisles are small and they give you odd looks as your kids make some noise. I realize I shouldn't be bringing my kids in... but sometimes I have no other choices.
NOW- though, they're good. They are nice to ME, but I feel only because I go there so often they know me.
Does anyone know if they work off commission?
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