This was one of the best experiences that our family and I have encountered at a hotel. Upon arrival we were greeted by AGM who was extremely generous. She was so nice to our son and he immediately fell in love with her. When we got to our room we received a text message to ensure that everything in our room was okay. We went to the pool and to our surprise the water was warm. The bathrooms near the pool were very clean. I liked how the pool was very shallow and my son could stand up in the pool and feel really comfortable. The decor of the place was extremely nice and the overall hotel was clean. We ordered room service and the food was okay. The spaghetti was a little dry and my chicken strips seemed like they were from the bottom of bag lol! But the fries were great and my husband enjoyed his burger. I liked how there were multiple elevators that cut down on wait time. The hotel is within 10mins of everything or less. There is a target really close by. The parking is good as well. We never had issue with finding a space, there is also valet available. Overall the experience as far as the staff goes is what we loved the most. I would chose this hotel again.