Ever since my delivery started coming from this location I've gotten cold food, burnt ribs, chicken with skin torn off, cheesecake with too little sauce and just overall disappointing dinners. I kept passing it off until tonight.
After an hour our food finally came, they forgot the Chalet sauce. So I call customer service immediately and ask them for the sauce and to replace my fries as those go cold the fastest.
They took an entire hour to come back (I live 5 mins away!) and another follow up phone call. The representative literally told me she had no way of contacting the driver as it had already been sent out.
When the driver came, he just shrugged like we didn't just wait 2 hours to eat cold food we paid $100 for.
And their $6 slice of cake was tiny with . Never ever ordering from this place again.