I've never been to the adult dental office/ ortho but my daughter had a great experience she came home with an electronic tooth brush which was so cute usually people give you cheap things !! Working at a dental office myself I know how it can be so I was asking a lot of questions about her treatment the front office girl (younger girl ) seemed annoyed and offered me to speak to the dentist which I did and he took the time to ease my mind he was great Bernadette was the best in the front definitely has patience !!! She went in the first day and got all her work done the next day it was awesome for me since I work ! It's great for kids they have a tv . One thing my daughter did mention was that his assistant didn't interact with her much or have a conversation... I've worked with kids before and they need that they need the comforting from doctors office dental office etc ,,,so they feel ok with you being around working in there mouths but honestly it wasn't much of a big deal I will absolutely continue to take my daughter here ! still adored this place great job guys ! :)