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| - I have been going to the same mechanic for almost 5 years as they are right next to my apartment complex and are very reliable. In this situation i wanted a second opinion on repairing my vehicle air conditioner. The charge was $99 to diagnose it which i felt was acceptable. I also asked if they could check my driver window as it was not working properly. They said it would cost another $99 to diagnose that. Really? to take off a door panel? My instincts took over and my BS meter was flying off of the scale. They came back with a very high appraisal of the air conditioner, then proceeded to tell me how horrible a condition my car was in. They said it was leaking oil badly and that i needed engine work. Then they said that i needed a new radiator reservoir because mine was ready to blow. I was taken out back and shown a leak around a hose and a clamp which could have been loosened to cause the leak. I firmly believe that there was nothing wrong with that part, but i had them replace it anyways because i am not a mechanic. I was then told that they would give me a ride home while it was being repaired which they almost insisted that i do. It was 9am and i was promised it would be done by 11am and someone would come and pick me up and bring me back to the shop as i had to be to work by 2pm which they were told several times. By noon, i heard nothing and called only to find everyone on their lunch hour and that i had been totally forgotten about. When no one returned my call again, i called them again at 12:30pm and was told someone was coming to get me. I proceeded to stand outside in the heat and sun for another 45 minutes until someone finally showed up. Needless to say, i was late for work because of this. The driver that came to get me showed me pictures that he had on his cell phone that was supposedly my engine, who does that?? I was also told i was down 3 quarts of oil even though my "check oil level" light never came on my dashboard which it does when i am down one quart. I asked how i could be leaking so much oil when there is never any oil on the ground when i park my car, something i check on a very regular daily basis since i have my own parking space at work which is crystal clean. I believe i was charged $450 for a part i never really needed, along with 3 quarts of oil that was never put into my car. Along with that, i was told that i would save 10% of the labor because i have AAA while i was paying the bill, but when i got home, i looked at the receipt and it was never taken off of my bill. 2 weeks later, my entire radiator along with both hoses ruptured due to the poor installation of the part i never really needed. Now i am out another $990 just because i wanted a second opinion from a relaible auto center, or so i thought!
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