I called last night and at first i had trouble getting someone to pin point my location since our tire blew out while we were on our way to las vegas and had no idea what exit we just passed. Then i was connected to someone that was able to help me out and i owe her a huge thanks for being amazing and having great customer service skills. She saved our trip since we decided to come down because my friend just graduated and she saved the night. I am glad i am a AAA member. I don't know if i am on the right AAA that she was working for but her name was Nicole.
Many thanks Nicole. You saved our trip :)