Terrible experience both times I have been there. I ordered take out one rainy night, she told me 20 minutes and when I showed up, they acted like I had never called but my order slip was on the counter. I waited while they made my order.
I decided to give them another shot last Friday and went with a bunch of my girlfriends. We got there and were seated promptly. We rbought a bottle of wine which had a corking fee of $15. I was surprised, but since they had a full bar I understood. It took 20 minutes to get us wine glasses and then another 20 before our server took our order. Our server apologized for the delay because they were hosting a large group upstairs. I let it slide then. We got ordered and waited 45 minutes for our food and our orders were wrong. It took us approximately 10 minutes to eat since we were so hungry. We then waited another 35 minutes for our check.
Overall, the menu is great. I enjoyed my food, but it was not good enough to tolerate that service again. You'll see me at Little Tokyo next time.