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| - Well, the place has been open for nearly 2 years now and we've never tried it so we thought we would give it a go. The parking lot is usually full so it had me thinking they are doing something right.
Anyways we get seated and take a look at the menu, we selected our choices and drinks. We were asked, "WOULD YOU LIKE SOME CHIPS & SALSA?" well like at most Mexican restaurants that is the way dinner usually starts (yes, I realize this isn't a Mexican restaurant), so we said sure. Jumping ahead to get the message across to you, I get home and take a look at the receipt, well what do you know?! $5.50 charge on the check for Chips & Salsa. What really got me was that wasn't suggested as an appetizer, it was suggested as if was "Would you like a glass of water?" They didn't say, "Would you like to start off with some potato skins or blah blah blah.." Get my point? Well I called the manager on the phone about this and during one point of my complaint, she actually giggled at me!! She tried to make good and asked who my server was, but I said that I didn't blame the server I blame management for trying to "up sell" in a round about way. The "manager" then tried to make good and take if off my bill, I just said, "I don't care about the $5.50, I am concerned about the way it got on to my bill in the first place". What a unprofessional way to respond to a customer concern!
Pros:
Food wasn't horrible, but nothing outstanding about it.
Cons:
My 1/2 pound burger was kind of skimpy and makes me wonder what weighs 1/2 pounds? The entire burger weight? Also my burger patty was crumbly and was in 3 sections, all holding together for the most part but in sections. The french fries? I really dislike this micro threads of shoestring potatos.
Wife had Fettucini Alfredo with chicken. The chicken breast was sliced thin and was very very tiny, looked like 1/3 of a breast cut up as a garnish. The pasta was good, but the noodles had what seemed to be heat lamp dryness to it. It was probably sitting and waiting to be presented together with my cooking hamburger. The Alfredo sauce was so thin it looked like it was non existent, but if you mix it up the sauce comes back up to the top and is present again.
Overall we won't be coming back and really do not know what all the commotion is all about. My local neighborhood bars like Timbers or PTs can do better.
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