Maui was super thorough when figuring out what the issue was with my Mac Book Pro. After two weeks of trying a few different solutions and waiting on parts, he discovered there was a bad connecting wire from the motherboard. Easy fix at that point and a lot less costly vs replacing other items. Didn't over charge me and spent more time than was expected. I highly recommend him to anyone looking to get their computer serviced. This is my second time here in three years and both times A+ service !