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  • I have only put down my deposit and haven't even signed the lease yet, and I already hate dealing with this management company. What do these people even do? Clearly nothing with customer service in mind. I have called them a number of times to ask if certain provisions could be made (nothing outrageous, but things like painting the walls back from what the old tenant had painted them, fixing broken floor tiles which could be dangerous for our little 2 year old daughter) and none of these were met with anything close to friendly customer service. The attitude I got from Tonya was as if it wasn't their problem. It's been more than 2 weeks already since I wrote them to ask if they would reach out to the owner about these fixes and I still haven't been replied to. It's coming time when I need to sign the lease and I really am debating on it just because of my already terrible experience with this company and I haven't even had to deal with them for a month yet.
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