As I was sitting waiting for take out recently, I had to double-check that I had reviewed this Tan Lac before. No, I was mistaken and suprised. We had had a terrible experience before with the service and I'm pretty diligent and prompt about posting either rave or rough reviews.
The layout is a bit strange with a table segregated and close to the front door, but one deals with what they have the best they can.
Tasty vegetarian- friendly food. The veg Pho (Pho Chay) is delicious.
Service is either very slow and/or confused. We've waited for takeout 20 minutes longer than predicted only to walk home with someone else's order. We've dined in, only to have one of our meals arrive 15 minutes after the other, all while other tables are seated, served and have left. No apologies.
Good food, many times, requires a wait, that's understandable. I don't think this place is staffed appropriately. After 5 tries with some sort of service issue, I don't think the taste is enough to bring us back.