I grew up on the east coast where we have "diners." The Griddle is like those. Good food and real, friendly service. They are open for breakfast and lunch. I have gone for both. There are plenty of tables - in my 8-9 visits I have never waited more than 15 seconds to be seated. I have ordered menu modifications and the servers remained very cheerful and the order came out right each time. The prices are very fair. (There is no super cheap option like you might see at Denny's, but the food is much, much better than you'd get at Denny's). The only thing I can really think of to make the place better is to find a way to make the interior a little more cozy. It is bright, open and very clean, but it is a little bare bones as far as decor. I did not visit with small kids, but I saw that they have a play area and toys away from the main part of the dining room.