Bad experience with the front desk receptionist with drawn on eyebrows. She was very quick to reschedule my appointment for being, literally, 4 minutes late. Upon my arrival, she wasn't at the desk. I decided to check out frames while I waited. Once she returned, it was 10 minutes past my scheduled appointment. She was unnecessarily rude to me and expressed a level of professionalism that I would expect from a child. Everybody else there is very nice and helpful, however her behavior has detracted me. Eye glass stores are a dime a dozen. They're no longer getting my business and seize every opportunity to communicate my experience.