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  • Let's be honest, the food is delicious, you don't have to be vegan to agree. Anyway, my girlfriend and I have had some very sour experiences at bean. We LOVE the food and that is the only reason we come back, but the customer service is not so good, we have had to ask for the same things repeatedly and still don't get it. Sometimes when we get it to go we don't get napkins or silverware. It's disappointing because the food is good and we are paying a fair amount for it. Other than the customer service being mediocre the decor is sad. It can honestly make one depressed. We love bean, (the food) but the customer service is slacking, seriously last time we went (we are regulars) we waited over 30 minutes for our food. Don't get us wrong, the only reason for my three stars is because 1. Customer service is not the best and 2. The place is dad, other than that the food is honestly amazing and if they can apply the changes that many people have already suggested I think bean will make a great improvement and bring a lot more customers.
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