I have very few positive remarks about this restaurant. I have been there twice but have only eaten once. The first time I stopped here, I waited upwards of 12 minutes for two breakfast sandwiches to go. The food was decent, maybe a step above Dunkin Donuts but definitely not two steps. I thought maybe it was a fluke and stopped in again today. I pulled the Irish walkout after waiting for more than five minutes without even ordering. And there was only 2 people in front of me, none of whom had been lucky enough to even order. Sensing another long wait for mediocre food, I took my business elsewhere. Understaffed,overpriced. Are these really the best bagels in Pittsburgh? The only positive is that there is an enjoining Ben and Jerry's Scoop Shop.