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| - This review is so long overdue, I am a little embarrassed to be writing it so late after my EXCELLENT experience. So, we made reservations to try out this restaurant since we had family in town. We got seated and waiting 10, then 20 minutes before having anyone approach our table for water even. I asked the hostess walking by for assistance and she was super apologetic and quickly got someone to serve our table right away. The server took our order and gave us the perfect amount of attention--not too much or too little--but made sure we felt acknowledged and was quick with any requests we made. The Restaurant Manager, Sean, stopped by our table and apologized yet again! The fact that the hostess even brought this oversight to his attention was absolutely not necessary, but was just enough to win us over. To know that this busy, successful restaurant actually cared enough to notify its manager, and for the manager to come and personally apologize, is what's missing in customer service these days. He asked us if we wanted anything else like drinks or desserts. We passed on both, but the server was insistent, and so we settled for the bread pudding. Ok, so I forgot to talk about the food up to this point since I was blindsided by the amazing customer service. It was DELICIOUS!!! I'm from the South and every piece of chicken, pork, and biscuit was perhaps one of the most delicious renditions I've ever tasted. The icing on the cake? When we were ready to pay the bill, our server told us it was already taken care of and apologized yet again for the error. We just couldn't stop talking about the great food and friendly service we received. We will definitely be coming back soon!!!!
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