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  • My review is of how the office staff and in particular Amie the Office Manager handles the operation of this business... It's horrible. I was advised my Banfield Corp. office to speak with the office manager Amie to find out what can be done about my dog being on the "early care plan" instead of the "plus plan" which include a spay and neuter..Idk how i even got on the regular plan when state law requires all dogs to be spay and neutered..plus they made me waste time off from work when they scheduled me for a spay that was not even included on my plan... So after speak with Corp..i tried every single day for 1 week to speak with Amie. Finally this morning i get her on the phone and she places me on hold to have someone else tell me she is in a meeting and cannot take my call. I was FED UP!!!! I decided to take my dog and myself down there to the office and try to catch her but of course i was not able to meet with her. I had to speak with a minion who went back and forth to relaying messages from Amie to me.. Now right as i was about to leave a white woman comes in and ask to speak with Amie and guess who comes out to speak with her..yep you got it Amie!!!! ...absolutely UNACCEPTABLE and HURTFUL. ;(
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