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  • Believe me, I would much rather write great reviews than bad ones. But sometimes an experience leaves you SO disappointed that you have to share. So I'll just dive right in. After a relatively short wait for a Saturday night, we were seated. Before we had a chance to get the kids settled and scoop up a menu, our waitress was asking for our drink orders. No big deal, she's on her toes today! Thirty seconds after putting in our drinks she came to take our order. I asked for a few minutes to actually look at the menu. She turned around, checked on another table, and asked us if we were ready yet "because she's really busy tonight." Again, we asked her to please give us a few minutes. She came back 26 minutes later. Once we got our food (yay!), I cut into my steak. Unfortunately I had ordered medium rare, and this steak was extremely well done. While the rest of my family ate their food, I waited. And waited. And waited for her to return. When she finally did, I told her about the steak. She proceeded to take her phone out of her pocket, turns the flashlight on and shines it into my face while asking what I wanted her to do about it. Shielding my eyes, I told her again, it was over cooked. She took a look at it and said, "Fine, but it's going to be about 20 minutes." Then she took my whole plate, including the potato I was actually eating. At this point, I'm going to call her out. Mary-Anne, maybe find a more suitable career. By this time my entire family was done eating. 15 minutes go by. Then another 15 minutes. At 36 minutes she brings me a new steak (this one was cooked perfectly) and hands us our bill. I hadn't EATEN YET. While I tried to scarf down some potato before my young children fell asleep, she returned for the bill. I couldn't even take another minute, so we paid for four meals (including one I didn't get to eat, and left.) Absolutely ridiculous.
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