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  • The Keg at San Tan Village, Gilbert, AZ - Thursday Sept 5th, 2013, about 7:00pm. BIG DISAPPOINTMENT. I have been a huge fan of this Keg for many years, so that's what inspired me to write this review. In our party of five I ordered the Classic Filet, medium. When it arrived the first few bites were OK, but on the 3rd or 4th bite I bit into some grizzle. I thought that was odd, being that this was a filet mignon, but I decided to ignore it and kept eating. The last 1/8 of the steak however, turned out to be one big piece of grizzle. That's when I stopped eating and mentioned it to the waiter who in turn called over the manager (he did not offer his name, I did not ask). That's where the biggest disappointment came. I explained the problem to him, and tried to show him how tough the last piece was. He seemed uninterested in examining the offending piece of meat. As if reading from a prepared script for disgruntled diners, he admitted that once in a while a little "silver skin" may escape the notice of the chef (this remaining piece was easily 1/2" thick). And then he proceeded to lecture me TWICE about how I should have let them know early on so they could have corrected the problem, completely ignoring the fact that the problem piece was at the end of the meal. It felt as if he was implying that I was trying to scam a free meal. To their credit, they took the meal off the bill, which was the right thing to do, and no else in our party had a bad meal. But grizzle in a filet? Really? I have never encountered grizzle in filet mignon. There are plenty of other steak places in our area to try out - DC Steakhouse comes to mind - but The Keg has slipped a notch, a BIG notch, in my book. It's a real shame.
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