update from the opening: as usual--visited romaine empire--the prices remain a tad high. but the salads are good. top notch cobb for $13.51.
major deduction of stars for the chicken caesar wrap (11.85 with tax). it was a sad experience. if i ever get it again, next time i will ask for it to be freshly made, because the lettuce inside was brown and wilted. the MAIN reason i go to romaine empire is because of garde manger excellence--the lettuce is usually treated well. but in my experience tonight, the chicken caesar wrap i got was from the oldest part of their pile and filled with brown lettuce. and also measly chicken--way less overall food than the simple three topping salad. don't get the wraps--stick with the freshly made salads instead where the lettuce is actually fresh and turned over.
to go from 4 stars to 5--simply make the prices slightly lower. For me, a 3 topping salad should be $11 (tax included). i used to come here three times a trip back when it was romaine way across the food court. now it's down to a one visit per trip. i'd say tripling sales for $1 less per guest check would be a no brainer. perhaps compare the volumes of when it was in the location across the food court to where it is now.
lastly, one one weird thing is the acoustics when ordering. it's near impossible to hear anything the workers say--although they can hear us fine. must be the glass shielding the salad or the air conditioning pattern right there. but please someone test it out--it makes it easier if we can hear what they have to say when taking our customized salad order. i always need to ask them to repeat their questions/comments, etc