| rev:text
| - I had gone in here at about 10pm one night when I was craving cookie dough ice cream. I got one scoop of that and also decided to get a scoop of their new green cheesecake flavor.
Their flavors are really tasty. Ill never downgrade them because of this.
But the prices....omg! Since when is a scoop of ice cream $2.50?!
The kid who scooped my ice cream was nice, but was talking with the other girl who was there and not paying much attention to me. I thought it was rude and bad customer service. Anyway, I paid almost 6 dollars for 2 scoops of ice cream and a cake cone....ridiculous. He did, by the way mention to me in small talk that his owner is cheap and doesnt let them even have a little free ice cream while working....which is the only perk of working there, im sure!
I got some coupons for "Buy one scoop, get the 2nd for 99cents", so I got another craving a few days later and went back here.
Where it went wrong:
When I walked in, I noticed the pre packed quarts. I stooped down to look at them since they were at the bottom of the display freezer. Suddenly, this older asian woman walks RIGHT up on me, stands there and goes "Um, Hello"....and continued to stare at me. I thought it was weird but then realized she was thinking she would come watch me since apparently I look like someone who goes into baskin robbins, bends down out of sight of the people behind the counter and stuffs quarts of ice cream into my small purse!
I asked her if everything was okay, and she replied coldly, "Yeeesss". I then asked her if the ice cream in the quart was the same exact thing as fresh scooped, and OF COURSE she replies "NO! Its slightly different formula!"....of course it is. Becsuse one scoop of that stuff is almost THREE dollars and one quart of THIS stuff is $4.50. Makes perfect sense!
So I walked over to the counter where I patiently stood back waiting to be acknowledged again by either that snarky woman OR the other person who worked there. There was another guy who walked in right when I did, but he was still asking to sample every flavor...and I was ready. Trying to obviously project the "Im ready" look....FINALLY after about three minutes of not even being looked at, the old woman asked if I was ready and I told her what I wanted. She scooped two VERY small scoops of cookie dough. I asked her if the cones were included, and she said yes, but only the plain. I usually got chocolate dipped cake cones, but I declined this time and opted for a cup.
When she put my ice cream on the counter for me, she VERY quickly rung up a total of around 5 dollars for the two scoops while she clearly saw me holding out my coupon to her. I had to actually say again, "I have a coupon". She grabbed it, and literally took 1/2 a second before saying "No...no but...." and I knew she was trying to get out of accpeting this coupon, I KNEW she would give me a hard time with this.....so I said "No...its NOT expired". She continued scrutinizing the coupon with a fine tooth comb and DARN...found NO objection. She reluctantly entered the coupon and gave me a correct price.
Then just since she was so pleasant about it all....I asked her if I could actually have a cone...and she replied "No..you get a cup OR cone, not both"....funny because every time i have EVER gotten ice cream, they put it on a cone for me, and then upon checking out I ALWAYS rethink that it will probably end in disaster in my car while im driving home and I ask for them to toss is in a cup for me. NO problem,...usually.
So I was denied a cone. Wow...I asked her "Okay, well how much for a cone then?"....."THIRTY FIVE CENTS!"....
Cool......(not cool)
*Digging through my purse for 35 cents* Oh no, I am actually only able to locate a quarter in my purse....I looked at her and said "I will be right back...I need to get a DIME out of my car..." She said nothing and stared at me. I went and got the dime, came back in and tossed it on the counter along with the quarter.
Yes - I COULD have just summed everything up with "Horrible customer service, CHEAP owner, Rude staff, Tasty overpriced ice cream"....But I think that explains the fight she put up with me just because I had a coupon and decided to get a 35 cent cone....picky franchise owners. ;)
|
![[RDF Data]](/fct/images/sw-rdf-blue.png)
![[cxml]](/fct/images/cxml_doc.png)
![[csv]](/fct/images/csv_doc.png)
![[text]](/fct/images/ntriples_doc.png)
![[turtle]](/fct/images/n3turtle_doc.png)
![[ld+json]](/fct/images/jsonld_doc.png)
![[rdf+json]](/fct/images/json_doc.png)
![[rdf+xml]](/fct/images/xml_doc.png)
![[atom+xml]](/fct/images/atom_doc.png)
![[html]](/fct/images/html_doc.png)