Service:
The staff was fast and friendly, and was really helpful in explaining the flavours.
Ambiance:
It's a really small shop, and not much space for seating. This is one reason why the line tends to pile up!
Food:
Despite the new flavour of ice cream and cookie combinations, at the end of day, it's only an ice cream sandwich. I gave it a 3/5 due to the fact it's not worth the 30-60 min wait, depending on the day you go.